healthcareDispute resolution affects health care in many diverse ways. There is an opportunity to mediate in disputes between patient and health care organization, patient and doctor and other health care providers, and patient and insurer. More recently, mediation has become used effectively in end-of-life and other bioethical issues.

On the cutting edge, health care organizations have started to recognize the utility of establishing internal dispute resolution systems. These systems can prevent and manage conflict and may involve training and individual conflict coaching. Health care, as a constantly changing field, is ripe for the expansion of dispute resolution processes.