InsuranceDispute resolution affects the field of insurance in many ways. There is an opportunity to mediate disputes between insurers and insureds, insurers and their agents, and insurers and other insurers. In addition, mediation could be used in the resolution of claims involving third parties.

Prevention could be a major focus of the insurance industry in a variety of disputes. Well-designed dispute resolution systems are essential to prevention. Training in conflict management for claims and underwriting , risk management, and agents is essential to an effective dispute resolution system.